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Shipping & Delivery

We are now offering Free Domestic postage within Australia ( Excluding large bulky parcels or commercial quantities ) on all order over $100.00 ( excluding shipping ) 

Plus Buy in Bulk & Save ! 15 % OFF Orders 3+ products. Use Code SAVE15 at checkout !

International Postage is calculated on Weight and Destination.

Shipping includes tracking and orders will typically be dispatched from our Melbourne based Warehouse within 3 business days. Parcels will be delivered by Australia Post Monday to Friday during business hours. 

If you are unavailable to sign for the delivery your parcel will be taken to the local Post Office for collection at your convenience.  Parcels will not be left unattended for security and peace of mind. 

Parcels will typically be in transit for: 

  • 1 to 3 Business Days ( Vic )
  • 3 to 5 Business Days ( NSW )
  • 4 to 6 Business Days ( TAS , SA )
  • 5 to 9 Business Days ( QLD , WA , NT )

     

    Please note these are estimates and allow up to 9 business days from dispatch for delivery to be made. Parcels can be tracked by entering your tracking number into Australia Posts Online tracking system.

    Express Post can be arranged for an additional fee. Please contact us for a quote including your items of interest and post code if you require express post shipping.

    We operate Online only and Orders are not available for local pickup.

    Local Customs & Import duties may apply. We only take responsibility for shipping the product and the customer may be required to pay any local import costs such as VAT, duties and clearing fees.

    International Postage is currently only available to New Zealand, United States, Canada & United Kingdom.  

    Parcels will be sent via International Express Post. Delivery usually occurs within 7 to 14 Business days and your parcel is trackable Online, anytime with the tracking number which will be emailed to you upon dispatch.

    International customers are responsible for monitoring their parcels online tracking and notifying us in a timely fashion should any issues arise.

    Failure to collect a parcel that is "awaiting collection" may result in the parcel being returned to sender at considerable cost and under these circumstances postage costs will not be refunded and the cost of goods will only be refunded once the goods are returned back to us in Australia.

    Local Customs & Import duties may apply. We have no control over this and unfortunately cannot predict or be responsible for what they might be.

    Stock Availability

    We aim to keep all our products in stock to avoid postage delays. If due to unforeseen circumstances we are unable to dispatch your order in the usual time frame, you will be notified with the expected dispatch date and given the option to exchange or refund if you are unable to wait.